Testimonials

Received a call to go back for an updated test. Elaina was very professional. Everything went very smoothly. Also, friendly front desk person. THANKS for great service SD

Siran DerBedrossian

I have been to three different audiologists to date. This is the first time that I have ever received such personal attention from the receptionist to the doctor and his audiologist. The Ascent group is wonderful, knowledgeable and knows how to get it done.

Jayne Hammond

I’ve recently relocated and have been very anxious over finding a new audiologist that is not part of a chain and is the real deal. The Dr called me himself before my appointment to discuss my needs and what my needs were. He took his time. He listened. He’s not pushy. I really felt like I was in caring hands. In a few weeks I’ll have the latest and greatest technology in my ears. Looking forward to it.

DM B

Great job! Just use them!

Tom McCawley

Highly recommended supplier of hearing aids. Have dealt with them for several years.

Joe Norton

nice office, professional staff

TJ Bski

Dr Roach was very helpful and nice, great bedside manner

David Fuccillo

Very professional and spends a lot of time with you to help you understand any needs or concerned you may have.

Guy Martin

Recommended!

Carlos Munoz

Im a very poor very deaf student, I brought in my broken hearing aid and the doc was extremely kind and helpful. He didn’t even charge me for the appointment when he realized it couldn’t easily be repaired

William Tatum

I have had not a bit of problem from them. They are a very nice group of people working there.

Tim Morrell

Very nice Dr. and Staff! Dr. Jake Nuffer was very knowledgeable and explained everything to me.

Norman Greer

I have known Dr Roach since he first graduated and helped my husband with his first aids. Now in his present location many years later he is helping me to keep up with the hearing world. You will not find a kinder or more dedicated professional in this field. Amen.

Pamela Smith

Excellant help,adjustment and service*****

Richard Guenot

Making the switch to hearing aids was a seamless and stress-free experience. The staff at Ascent Audiology is highly knowledgeable and guided me through every step of the process. I am very happy with their service.

Elvia Rivera

Timely, efficient, friendly.

Steven Miller

Had a great experience this morning at Ascent Audiology & Hearing with Dr. Jake Nuffer. He completed ear impressions for my 64 Audio custom in-ear monitors and was excellent throughout the entire process. I really appreciated the clear explanation of each step, what to expect, and the attention to detail needed to meet 64 Audio’s very specific requirements. The service was professional, thorough, and friendly from start to finish. Thoroughly recommend Ascent Audiology & Hearing for anyone needing custom ear impressions or audiology services.

Vic Knotter-Finney

I love Ascent Audiology! Dr. Jake Nuffer is top notch! He’s patient, informative, knowledgeable and very professional. He’s a pleasure to work with. He’s thorough and I HIGHLY RECOMMEND THIS PRACTICE for all your audiology needs! 5 STARS!!!!! PS the staff is friendly helpful and knowledgeable, thank you

anita collins

Dr Roach has been my audiologist for over 10 years. Some of our Friends and family are now his patient. Simply amazing.

Stephen Tendrich

I was in town for a trade conference and both of my hearing aids stopped working. Luckily I found Ascent Audiology and Hearing! Dr Jake Nuffer was able to get me back up and running quickly. The entire experience was first class and saved my day.

Tom Wells

I am very pleased with the staff, technicians, and doctors! Everyone is welcoming, accommodating, well trained, and competent. My hearing needs are in good hands.

Karen L. Rancourt

Really nice people, I wouldn’t hesitate recommending them to anyone

Dylan

Everyone was very professional and knowledgeable

chuck carothers

Went in for service on Starkey aids and received superior service from Elaina and the lady at the front desk. If you are looking for help with your hearing be sure to stop in.

Gregg Adair

I saw Jake Nuffer for a hearing test and to check my current hearing aid. We both agreed my current hearing aid was obsolete and he took an impression for a new one. Jake is very knowledgeable and caring. It was a pleasure working with him

Carol Emert

Good service.

Alejandro Suazo

Dr Nuffer was very pleasant and professional Will recommend him to all my friends

umni bengtsson

Elena was very supportive and understanding. This hearing device gave immediate relief and I intend to use it regularly. What a tremendous device for tinnitus.

Ari Plost

Dr Bill Roach is a very trusted and knowledgeable audiologist. I have known and trusted ascent audiology since the office opened.

Elizabeth Partridge

Everyone was extremely kind and friendly Shout out to Elena

matthew bryan

I had a baseline hearing test with Dr. Nuffer, as I had experienced some minor hearing loss in noisy settings. I’m also at an age where it’s a good idea to have such a test. He took the time to explain my personal situation. I don’t happen to need hearing aids now, and I appreciate that candid assessment and that they weren’t just trying to sell me hearing aids. Unless I notice any changes, he recommended I come back in a couple years. The office staff were helpful and I was able to schedule an appointment online. Altogether a good experience and I would recommend Ascent to anyone who thinks they might benefit from improvement to their hearing.

Kristin Carter

Ask for Alena!

Michele Liberti

Dr. Was very informative !

Lisa Nothardt

Ascent Audiology is an excellent business, professional and warm customer care, thorough and very helpful. I’ve had my hearing tested here twice. Elena was so efficient and precise while being calm and personable. I knew I could recommend her to my reluctant husband who had put off his testing for too long. They help with repairs, get you in asap and are genuinely concerned with your satisfaction. Dr. Roche is very personable and quick to help in any circumstance. I truly appreciate the staff and business!!

Polly Rhodes

Dr. Elena was amazing! She went above and beyond and really helped my mother. Highly recommended!

Patricia Gunson

Dr Roach is a responsive, caring and highly skilled audiologist. I recommend him most highly.

Stephen Lipton

I needed a repair for the pull string on my hearing aid and had a great experience with Dr. Roach. He returned my call right away, clearly explained the pricing, and even discussed backup options in case the repair couldn’t be done. Fortunately, he fixed it in under 10 minutes at a very reasonable cost. Dr. Roach and his staff were both friendly and knowledgeable. I would highly recommend them to anyone needing hearing aid service.

Dennis

Was visiting from out of state area looking for residence in area and hearing aid stopped working i called my dealer in belton, Mo and they gave me name model ser number of hearing aid and who to look for in area I called Ascent hearing and receptionist was so kind and told me I was only about 20 min away and to come in and have dr look at it when I arrived she was so nice and kind took my hearing aid and asked us to take a seat she went to back of office and returned to advise dr would be with us as soon as he was thru with client after 30 min wait we were greeted by dr who took us into his office and tested and fixed my hearing aid He was very nice polite knowledgeable and advised I could become his patient when we moved there we never felt so informed of area and so comfortable. We definitely will be using him when we move down here. Very impressed with this facility I give them 10 stars Marilyn Chase Belton, Mo

Marilyn Chase

I had a great time while getting my hearing evaluated, very caring staff. Excellent patient care.

Morshed S (Milon)

Really good service and knowledgeable staff

Rick Huckestein

My experience with Ascent Audiology & Hearing was one I would wish I had at all of my appointments. The people there were professional in every way.

Marvin George

Dr. Roach is caring and genuinely concerned about hearing health. Been going to him for years. I would highly recommend him for your hearing concerns

Bob Pruitt

Excellent from start to finish. Doctor waiting with my on time arrival. Explains procedure and results including when, if and how hearing aids may benefit you as the patient.. Answers questions. Not rushed They were highly recommended to me and I will do the same.

Gunnar

My first meeting with Dr. Bill Roach was very pleasant and professional. The hearing tests were explained in detail and all my many questions answered. I had planned to get the results and go home and analyze and research before making any major decisions. However, I felt comfortable with his explanations and details of what he recommended for me and the differences between different manufacturers and pros & cons of each version… basic, mid-range, high-range, that I ordered on the spot. Service is the key in this practice, and even though I could have gotten hearing devices free from the Veteran’s Administration, I chose to have this team on my side and made an investment in having them adjusted correctly to my particular needs. Plus I was thrilled to know that they can be adjusted remotely since I also live in Southampton, NY part of the year.

The Perfect Purse Hamptons

The process was very simple, staff was helpful and friendly.

William Ospina

Informative, knowledgeable and very professional

Cindy Kashdin

Awesome andfriedly family will recommend frienss

angeleta beverly

A very professional and polite staff. The doctor was extremely knowledgeable and helpful. I recommend this office for anyone with hearing loss and or hearing disabilities.

Michael

Great help …very professional

Vincent Romeo

Attentive and prompt service Very professional and thorough

Maria Harrison

I went in to Ascent for the 1st time in a long while. I thought I reviewed them, but didn’t… First of all the location is perfect. Its by the beach and around the corner from Galleria Mall. Besides that, when I walked in, I was pleasantly greeted by the young woman nicely and genuinely. The Office lobby looked very clean and it smelled fresh. The counter was the perfect height to write on and the carpet a perfect accent so no one [accidently] slips. She got me checked-in all while taking a call. And to me, that takes great skill. Moreover, she offered the waiting lobby Donuts and I made myself some coffee. She did it while being genuine and remaining professional. I enjoyed the stay. Great job Dr. W. Roach and your whole staff of Ascent! 🥳🙏🏿🫡🇺🇸

Rick The Grandmastr

High level pros

Alex Che

We’ve known Bill for 20 years. Honest , knows his “stuff” , always helpful and pleasant. A good listener. Very profesional. 👍

Raf528 Google user

Dr. Roach and Dr. Nuffer are always helpful, always having my best interests in mind. Patient in explaining technical issues and concepts.

Ann

Honest and efficient assessment and recommendations. Dr. is easy to talk to. Clean office, friendly staff.

Stephen Petteruti

Great experience and wonderful service

Renada Bradshaw

Very knowledgeable and direct to the point. Front desk greetings second to none.

Albert Niels

Dr Jake Nuffer was awesome! Worked with my 90-year-old father. Took his time, tested the units and recommended sending it out for a warranty repair. I would definitely recommend this group.

Michael Smith

Staff was very friendly from the front lobby staff that made me feel secure and the doctor that took care of me explain everything upfront making me feel comfortable every step of the way.

Ticia Nesbitt

Completely satisfied from arranging appointment to completing hearing aid repair. The receptionist/office manager is professional and knowledgeable. As snow birds in town for 4 months, we feel so happy to have found this amazing office! Thank you!!

Barbara Canzoneri

The visit was a pleasant experience, very professional and informative. All queries answered in a clear and precise manner.

freewheel cog

Pleasant experience 👂👂

Michael Kellett

Vert professional staf and I was extremely happy with the service received

Atlantic-hotel Fort-Lauderdale

Dr. Roach and his staff are always very attentive. I ask a million questions, and Dr. Roach explains everything in detail and never makes me feel rushed. I appreciate you!

Maggie

Very impressive and very professional!!!

Barbara Kiersch-Logue

Dr. Roach has done a wonderful job of helping me select hearing aids that allow me to understand conversations, hear music and TV and compensate for my substantial hearing loss. Dr. Roach is careful, patient and keeps up to date on technological developments.

Eric Fischer

Everyone was as nice as could be. It was my first time going there but I felt like I was going there for years.

Greg Aubin

Ascent Audiology & Hearing is Excellent! I was desperate to find a reliable and reputable Audiologist since one of my hearing aids quit working. I chose Ascent Audiology who was able to get me in immediately. They identified the problem and fixed my hearing aid quickly. The receptionist and Dr. Nuffer were very pleasant and helpful. I highly recommend them! A+++++.

Jon Burgeson

It is really great to be treated as a person, and just a patient or customer. Excellent and highly recommended.

Lee Feldman

Dr Roach is great. He explains everything and is always available to help you with any problems you have with your hearing aides. Highly recommend him and his office staff!

Donna Lambert

The staff is very kind and Dr Jake Nuffer is a seasoned professional. Highly recommend the group for all of your hearing needs. .

Paul Shim

Excellent experience — Elana was professional and with complete clarity in the audio explanation — the receptionist was so helpful and quickly put me at ease on my first visit ! Thank you everyone !

Hal McElheran

We were at Fort Lauderdale awaiting a transfer to a cruise . One of my husbands hearing aid broke (wire disconnected) We are from the UK. Looked at a nearby audio centre. We luckily came across “Ascent” who very amiable. They gave us an appointment that fitted within our time frame- they were professional and very informative. Ty to you all for the help you kindly gave my husband.

Helen Mullinger

Dr. Nuffer is very open and explaining the difference in options as far as different choices of hearing aids. I would recommend Ascent Audiology to anyone.

Vincent Demichele

Comprehensive, knowledgeable care all in a friendly relaxed environment.

Kathy Feiger

This is a real practice. They believe in solving the problems with care and empathy. They are a diverse group of people who come together as a collective and bring a family oriented atmosphere with their service. I Came in for ear wax removal and it was cheaper than other places as well. 10/10 experience

Keython Beautelus

Wonderful experience. Everyone is so helpful and friendly

Jean Schuldt

Great staff, very smart. Receptionist was awesome, she helped me quite a bit, the audiologist explained every little detail AND IT WAS A GREAT EXPERIENCE

Joe Nobody

Dr. Bill and his staff are the best. They give great service with a great hearing aid selection. They get 5 Stars from me.

Romney Rogers

I love the attention I get here. She is caring, considerate & completely in tune with you as a patient. I LOVE THE DR ! Thank youuuu !!!

Lizzy Cardet

Professional and courteous service

MICHAEL NELSON

Walked in to a welcoming staff, and great atmosphere!

Danny Olinger

Dr. Roach is outstanding, kind, informative, and highly professional. His down-to-earth manner and generosity with his time made us feel confident and supported every step of the way. His additional staff, Dr. Nuffer and Dr. Elena, were also incredibly helpful, answering both big and small questions with care and patience. The office atmosphere was warm and inviting, and the front desk staff was patient and helpful throughout the process. We are truly thankful for this experience and the exceptional care we received.

Tonie Jean

I was on vacation and started having issues with my hearing aid. I was able to get in within a few hours and get my hearing back in time for my cruise. Great service and friendly crew. 😊

Kerri Hurlbut

It appears to be a well run office,easy access, and competent,professional staff.

John Monroe

Pleasant experience

David Brock

Outstanding professional and friendly appointment quickly repairing one hearing aide that had lost service. Much apprecuated

Barry Meltz

Very professional experience overall

Jan Stanford

Very professional operation. Dr Roach while being knowledgeable and helpful, makes you feel at home.

Louie Koul

Very professional service. Accommodating and informative. Great service.

Craig Randolph

Dr. Jake is very thorough and he retests when i see him and assists my hearing aids! I am happy to have this support for my first pair of hearing aids!

Marti Smye

A patient and conscientious staff, offering caring and professional advice. They stand fully behind the devices they sell.

David Hayes

They have lots of options from hearing aids of multiple types to individual hearing protection custom made, which is extremely beneficial if you work in noisy environments. Just ordered custom ones with bright color for my Maritime Engine job and going to buy advanced custom Bluetooth ones later. They remember you even if you showed up year ago, it is caring and professional office.

Ivan Kondakov

Very nice helpful personal and excellent service!

Bo Janzon

I have been getting hearing aids at this office for many years. Dr. Roach will take care of your needs. He is very knowledgeable about the myriad of offerings that are on the market and which are best for you and communicates generously. I confidently recommend him. The office is big and clean. The receptionist attentive. Plenty of parking, nice area of Ft. Lauderdale.

claire kern

The office of Dr. Rouch is nice and clean. Staff is very professional. explained what test I was going to have and I was satisfied. Thank you!

Patricia arredondo

(Translated by Google) Excellent service, very attentive (Original) Atención excelente súper atentos

Alberto Revilla

No wait time, excellent audiologists, good service, very professional

Loren Kroll

Receptionist was very helpful even with directions and made appointment asp. Dr .fixed problen with hearing aid. . Very pleasant visit.

Gloria Noe

I was absolutely impressed with the high level of personalized service I received when getting tested and selecting a hearing aid for the first time. Dr. Roach is very detail oriented and is skilled at explaining how the ear works and how different types of hearing aids work. He responds to questions promptly by phone or email, which is practically unheard of in the medical field. More than anything, I got the feeling that Dr. Roach genuinely cares about his patients and their hearing.

Stephen G.

Dr. Roach and the entire staff at Accent are incredibly professional and courteous. If you are looking for an Audiologist, there is no need to look an further. Dr. Roach instantly made me feel comfortable and his attention to detail and care for his patients is unmatched. I have been to a handful of audiologists, and Accent has been hands down the best experience.

Nick B.

Dr. Bill Roach is perhaps one of the best professionals I have ever had the pleasure of being a patient. Excellent manners and a genuine concern for you are just a small part of the experience. We had an issue with my insurance carrier accepting and crediting the proper amount that went on for MONTHS, and Dr. Roach followed up and ensured that I received a proper credit, updating me along the way. I can not recommend him enough. Schedule an appointment, you won’t be disappointed!

Ryan G.

Dr. Roach takes his time and explains everything in a detailed, but friendly manner. You can tell he cares about his patients and practice. The staff is very professional and accommodating. Great experience!

Emilio F.

I had been putting off getting hearing aids for about 7 years because I didn’t think I had a problem, even after my ENT told me I needed them. I finally realized my hearing loss was affecting my day to day quality of life. I set up an appointment with Dr. Roach, got tested and decided it was time to get hearing aids. I am so glad I did! Dr. Roach and his staff were so welcoming. Dr. Roach explained the various hearing aid options. I felt comfortable throughout the consultation and explanation of my options. I am so happy with my hearing aids. I don’t even know I am wearing them. They have changed my life. They also sync with bluetooth on my phone which is great. I have been so impressed with the followup callbacks when I’ve needed clarification or help using them.

Penny M.